Personal Finance Survey 2020 - Insights

At D91 Labs, for the past one year, we had been doing on ground user research where we travelled across the country to meet people to document their financial journeys through in-depth interviews. Earlier this year when the lockdown was announced, our research efforts came to a halt. We took the lockdown as an opportunity to conduct a personal finance survey online where we nudged participants around their financial habits. The survey covered aspects of banking, payments, savings, investment, loans and insurance. Here, we present the results from it - ‘Personal Finance Survey 2020’ by D91 Labs. 

This email contains the highlights of the report and you can download the full PDF report in this link

Banking

Payments

Read detailed insights from banking and payments in the below link 👇

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Expenses

Savings and investment

Read detailed insights from expenses and investments in the below link 👇

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Loans

Insurance

Read detailed insights from banking and payments in the below link 👇

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Download the full report in PDF in this link

Hope you found this survey useful. Please do share this with your friends and colleagues. If would love to see insights on a certain topic, please write to us, we would love to cover them In our next annual survey. That’s it for this year.

Happy holidays and a Happy new year :) Let’s wait for what 2021 has for us.

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About D91 Labs

D91 Labs is a user research lab, sponsored by Setu. co that specialises in financial inclusion research in India. D91 Labs aims to bridge the empathy gap between the fintech organisations and the last mile India through human-centred design methodologies. We conduct in-depth qualitative research to document the financial journeys of Indians across various socio-economic segments and publish them under open-source licenses for the fintech community to consume.